Fredericia Krone Pharmacy

At pharmacies, customers often face the necessity of discussing sensitive and personal matters. Spottune has conducted a study to investigate whether playing ambient nature sounds could enhance customers' sense of privacy and make the pharmacy a safer place to visit. Additionally, Fredericia Krone Pharmacy is located inside a grocery store, which further contributes to increased noise levels due to shoppers, employees, and machines.

After the implementation of Spottune, customer satisfaction increased, and there was greater satisfaction regarding the focus on improving privacy for customers discussing sensitive and personal matters.

Want to read more about the study? Read it here

In this installation, the following Spottune products have been used:

4 x Spottune Omni Track Wireless Speaker, white

1 x Spottune Stream Wireless Audio Transmitter

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