Ready to improve your space with better sound?
Rains designs considered, minimal products — and the brand experience in their stores carries the same restraint. As Rains has expanded into new markets, the question wasn't just how to get good sound into each new store, but how to keep every location sounding like Rains without adding complexity with every opening.
A growing global retailer faces a compounding problem: every new store is another opportunity for the in-store experience to drift from the brand. Music is no exception. Rains needed a hardware system that could work reliably across 48 locations worldwide, integrate cleanly with their existing music service, and stay supportable remotely without requiring on-site visits every time something needed attention.
All 48 Rains stores run on Spottune speakers and Stream units. Music programming and playlists are handled by Beat, Rains' dedicated music content provider, who connects their own player via the Stream's AUX input. Beat uses Spottune Cloud to monitor system status and provide remote support across every location — so any issue can be diagnosed and resolved without sending someone to the store. As Rains opens new locations, each one joins the same setup: Spottune hardware installed, Beat connected, remote support ready from day one.
Every Rains store, wherever it is in the world, sounds the way Rains intends it to. The hardware is consistent, the music service is consistent, and the support infrastructure scales with the network rather than against it. The rollout is ongoing, and the model doesn't change as it grows.
For global retailers working with external music service providers, Rains shows how Spottune integrates into an existing content setup — reliable hardware, remote visibility through Cloud, and a system that adds stores without adding operational overhead.